🔒 This module opens once you've passed the one before it.
The cost of a lazy ask
"Write me an email" feels quick. It isn't. Here's what it really costs you, and the one-minute habit that fixes it.
- 1 · Two asks, two results
- 2 · Live grader
- 3 · Quick quiz
- 4 · One thing to remember
1 Two asks, two very different afternoons
Same person, same task: a follow-up email to a client after a call. Watch what each ask gets back.
The lazy ask
Write me an email to the client.
Dear Valued Client,
I hope this message finds you well. I am writing to follow up regarding our recent discussion. Please let me know if you have any questions or require further information. I look forward to hearing from you.
Best regards,
[Your Name]
Could be from any company, to anyone, about anything. Now you rewrite it from scratch, or worse, send it.
The proper ask
You're our account manager writing to Anna at Nordic Play, a friendly long-term client. We spoke this morning: she's happy with the last release but frustrated that support replies took 3 days last month. We've moved her to a named support contact from Monday. Write a warm, short follow-up (under 120 words). Don't promise response times. End by offering two slots for a catch-up next week.
Hi Anna,
Thanks for your time this morning, and for being so open about last month's support delays. That's not the experience we want you to have. From Monday you'll have a named support contact, so there's always one person who knows your account and picks things up straight away.
Great to hear the last release is landing well with your players. Shall we catch up next week to plan the next one? I'm free Tuesday at 10:00 or Thursday at 14:00.
Best, Karo
One read for names and facts, and it's ready to send.
Where the time actually goes
| Lazy ask | Proper ask | |
|---|---|---|
| Typing the ask | 10 seconds | about 90 seconds |
| Fixing the result | 15 to 20 minutes of rewriting, or two or three more rounds of "no, I meant..." | 2 minutes to check names and facts |
| Hidden risk | Generic tone, made-up details, promises you didn't intend | Low: you told it what not to say |
| How you feel afterwards | "This AI thing is useless" | "That was easy" |
Notice what the proper ask contained. Not clever words, just four ordinary things: who the AI should be, what it needs to know, the rules, and the shape you want back. Module 3 makes those four blocks a habit. For now, feel the difference in the grader below.
2 Mini-game · The live grader
Type a request exactly the way you'd type it right now, for any everyday task: an email, a call summary, a proposal, cleaning up a spreadsheet. The grader spots which of the four blocks you included, then shows the result you'd likely get side by side with what a full ask gets.
Type your ask
Try one of these to start, then write your own.
3 Quick quiz
Six questions, 80% to pass (5 out of 6). Options shuffle every attempt. Nothing is recorded until you pass.
One thing to remember
The AI is never the slow part. The ask is. Spend one more minute asking, save twenty fixing.
Pass the quiz to open module 3.